Being a market leader in global procurement & delivering branded merchandise solutions to a global client base, we take our obligation to work with only the most reputable suppliers extremely seriously. The welfare of all people connected to our company is at the heart of our philosophy and thus every factory we engage is assessed for good working conditions and fair treatment of staff.

We understand how important it is to you and your brand integrity that your manufacturing partner sticks rigidly to fair working practices. We conduct our business in an ethical manner and we expect our business partners to share our Corporate Social Responsibility concerns, thus we use our Standards of Vendor Engagement (SOVE) in vetting and selecting our suppliers.

Our CSR Standards provide detailed information to factories about requirements and best practices for meeting our expectations. Furthermore, it is crucial that all factories with which we work develop the necessary processes and procedures for sustaining compliance on an ongoing basis.

A large number of our manufacturing partners already have up-to-date SMETA (Sedex framework), BSCI and Disney FAMA audits.  Where required by our clients, we conduct independent third-party audits on all new suppliers to ensure they achieve positive evaluations before any work is contracted.

Our quality control team bring a critical eye to the entire project, ensuring your brief is adhered to and the quality of our branded solutions are upheld to the very last detail.

Working with the most reputable third-party QC companies and testing labs, we ensure all goods are inspected at every stage of production to ensure that quality is maintained throughout – from pre-production mould and raw material inspections to mid-production & post-production spot checks and finally pre-shipment packaging inspections.

Only once your branded merchandise has been thoroughly checked to ensure it meets agreed AQL levels, will our QA engineers approve your products for despatch.

Through our vast experience in developing branded merchandise across all major product categories, and distributing globally to multiple territories, we understand the complex and varying compliance legislation for different products in international markets.

As such, our Quality Control team works closely with our globally renowned testing labs to carry out a safety risk assessment on all the products we manufacture in order to identify and decide how best to assess any possible risks.

Once agreed, we always ensure that the relevant product safety tests are carried out with the testing labs and that all branded products are fully compliant, satisfying every legal requirement for their intended market of distribution.