Being a market leader in global procurement & delivering branded merchandise solutions to a global client base, we take our obligation to work with only the most reputable suppliers extremely seriously.  The welfare of all people connected to our company is at the heart of our philosophy and thus every factory we engage is assessed for good working conditions and fair treatment of staff.

We understand how important it is to you and your brand integrity that your manufacturing partner sticks rigidly to fair working practices. We conduct our business in an ethical manner and we expect our business partners to share our Corporate Social Responsibility concerns, thus we use our Standards of Vendor Engagement (SOVE) in vetting and selecting our suppliers.

Our CSR Standards provide detailed information to factories about requirements and best practices for meeting our expectations. Furthermore, it is crucial that all factories with which we work develop the necessary processes and procedures for sustaining compliance on an on-going basis.

A large number of our manufacturing partners already have up to date SMETA (Sedex framework), BSCI and Wrap audits. Where required, we conduct independent third party social and environmental audits on all new suppliers to ensure they achieve positive evaluations before any work is contracted.

Product safety is absolutely critical, which is why we only work closely with the most reputable testing labs to ensure every product that we produce meets all legal requirements relevant to the territories of distribution, no matter how vast or stringent.

We understand the complex and varying compliance legislation for different products in International markets.  As such, our QA & Compliance team carries out a detailed product safety risk assessment in conjunction with the globally recognised testing lab to identify any possible risks.

Once confirmed, we engage the lab to carry out all relevant product safety tests to ensure that all branded products are fully compliant, satisfying every legal requirement for their intended market of distribution.

During the production process, our quality control team bring a critical eye to the entire project, ensuring your brief is adhered to and the quality of our branded solutions are upheld to the very last detail.

We understand the importance of ensuring your goods are checked throughout the manufacturing process and as such, we thoroughly inspect all goods at every stage of production to ensure that quality is maintained throughout – from pre-production mould and raw material inspections to mid-production & post-production spot checks and finally pre-shipment packaging inspections.

Once your branded merchandise has been completed and thoroughly checked by our quality control team to agreed AQL levels, we can either arrange multi-territory delivery or move your goods to one of our fulfilment centres.